The Federal Pageant and Client Coverage Fee has issued a understand guiding Nigerians on the way to record mortgage apps that harass their consumers.
Many Nigerians depend on on-line mortgage apps for speedy monetary support.
Then again, when debtors fail to pay off on generation, a few of these lenders hotel to harassment, together with sending embarrassing messages—frequently with pictures — to their contacts.
In April 2024, BBC Pidgin reported that this tradition had ended in critical issues, with some sufferers even shedding their jobs because of society embarassment and shame.
In Might 2024, PUNCH On-line reported that the FCCPC was once taking steps to restrain mortgage apps enticing in such harassment.
On Friday, the FCCPC reiterated its constancy to protective shoppers via offering a information on the way to record those lenders.
“Are you being pressured via mortgage apps or unfair companies?
“No consumer should live in fear! The FCCPC is here for you, ensuring your rights are protected and businesses play fair,” the message posted on X learn.
Find out how to record harassing mortgage apps:
- Electronic mail FCCPC: Ship your criticism to [email protected].
- Social Media: Ship an instantaneous message to FCCPC on X.
- To record at the FCCPC website online, wood directly to http://fccpc.gov.ng
- Click on on Menu
- Click on on Report a Criticism
- Input Pace, Title (in Criticism Reported Through), Touch Cope with, Cellular Quantity, Electronic mail
- Input the title of mortgage app in ‘Complaint reported Against’, the Touch Cope with of Mortgage Apps, Telephone Numbers, Electronic mail
- In ‘Cost of Purchase’, input the mortgage quantity.
- Next input the Receipt Quantity (of Product/Carrier) Account Quantity/ Meter Quantity (The place Appropriate)
- Input Guaranty main points if related.
- In brief order your criticism within the designated field.
- Within the Prayers category, specify your request for redress.
- There may be an technique to “Upload Files (Files to be uploaded should be saved with the same name you filled in the ”criticism reported via” category another way, it wouldn’t be attended to).”
- You’ll be able to nearest post.
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