Eurostar cancels all trains out of London after Channel Tunnel power outage


Thomas Mackintoshand

Nicky Schiller,at St Pancras station

Getty Images A woman gets onboard a stationary Eurostar train. She is holding a suitcase and a multicoloured tote bagGetty Images

Passengers have been told to postpone travel plans and re-book for a later date

Eurostar has cancelled all trains out of London towards Paris, Amsterdam and Brussels until further notice after a power outage in the Channel Tunnel caused major disruption.

Staff at London St Pancras station have told Eurostar passengers to postpone their travel plans and re-book for a later date.

By midday, at least a dozen Eurostar services between the UK, France, Belgium and the Netherlands had been cancelled – many more had also been delayed or altered.

Elsewhere, Eurotunnel service Le Shuttle has also suspended trains between Folkestone and Calais due to what it describes as a “power supply issue”.

National Rail said the major disruption is expected to last until the end of the day.

Eurostar added: “Please don’t come to the station unless you already have a ticket to travel. Please check for live updates on the status of your train on the train status and timetables page.”

Eurostar cancels all trains out of London after Channel Tunnel power outageBBC / Nicky Schiller Crowds of people at St Pancras stationBBC / Nicky Schiller

Crowds of people at St Pancras station on Tuesday

According to Eurostar, passengers can rearrange their plans free of charge or can cancel their booking and get a refund or an e-voucher.

Meanwhile, delays have also been reported on the Le Shuttle service that takes road vehicles on trains across the Channel.

Eurostar cancels all trains out of London after Channel Tunnel power outageBBC / Nicky Schiller Departure boards at St Pancras station showing cancellations to Amsterdam, Paris and Brussels servicesBBC / Nicky Schiller

Eurostar departure boards showed a number of cancellations to services from London to France, Belgium and the Netherlands

On the UK side at Folkestone, Le Shuttle said there is a delay of around three-and-a-half hours to the booked departure time.

At the Calais terminal in France the delay is currently around three hours.

Steph Roberts, from Ashford, Kent, told the BBC she has been stuck at the Calais terminal with her husband Robert and bulldog Dempsey since 10:30.

She had spent two weeks in France seeing her parents and family over Christmas.

Ms Roberts said: “We’ve not had any updates or been given any food or water.

“We’ve just been spending the time going through social media and reading magazines. I’ve also gone out to take the dog for a couple of walks.”

Le Shuttle said teams are working to resolve the power supply issues.

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