The Federal Festival and Shopper Coverage Fee has directed MultiChoice Nigeria, the operator of DStv and GOtv, to droop its deliberate subscription worth hike pending the end result of an ongoing investigation into the corporate’s proposed tariff adjustment.
The shopper watchdog disclosed the directive in a remark signed by way of its Director of Company Affairs, Ondaje Ijagwu, on Thursday, bringing up the desire to give protection to customers from possible exploitation all over the evaluation procedure.
The fee’s form follows MultiChoice’s request for an extension referring to its scheduled look prior to the regulator over mounting issues concerning the corporate’s recurrent worth will increase.
Previous, the FCCPC had summoned MultiChoice’s Leading Govt Officer to seem prior to it on February 27 for an investigative listening to.
Then again, following the corporate’s request, the fee rescheduled the listening to to March 6, 2025, mandating the attendance of the CEO and related officials and the submission of a complete reaction.
“As part of this directive, MultiChoice is expressly instructed to maintain the existing price structure as of February 27, 2025, pending the commission’s review and final determination on the matter,” the remark learn.
The FCCPC underscored that the cost freeze is a precautionary measure to assure customers in opposition to arbitrary pricing changes date the inquiry is ongoing.
MultiChoice had previous knowledgeable consumers of the approaching worth evaluation, poised to snatch impact on March 1, 2025, attributing the adjustment to the emerging prices of handing over top rate content material.
In step with the awareness titled “Price Adjustments for DStv and GOtv Packages,” the corporate said: “Dear Customer, please note that effective March 1, 2025, there will be a price adjustment on all DStv packages. This is to enable us to continue offering our customers world-class homegrown and international content, delivered through the best technology.”
Presen the Compact Plus and Top rate bouquets will stay at N30,000 and N44,500, respectively, the DStv Compact package deal is without doubt one of the subscriptions anticipated to be suffering from the cost building up.
The FCCPC mentioned additional updates can be supplied because the investigation progresses.