The Minister of Flight and Aerospace Construction, Festus Keyamo, has pledged to determine a group of particular marshals tasked with engaging in periodic, unscheduled visits to airports national to guage staff’ professionalism.
This used to be disclosed in a observation signed by means of the minister’s Particular Assistant on Media and Communications, Tunde Moshood, and made to be had to The PUNCH on Thursday.
Consistent with Moshood, participants of the particular marshals might be drawn from the media, representatives of order governors, participants of non-governmental organisations, and alternative stakeholders.
Pronouncing the initiative, the minister’s aide said that the advance goals to make stronger airport hygiene and professionalism presen making sure passenger expectancies are persistently met.
The observation learn, “Recognising the vital want for our airports to stick to the very best requirements of shopper provider and operational excellence, the Honourable Minister of Flight and Aerospace Construction, Mr Festus Keyamo, SAN, has offered pristine projects to deal with the expectancies of the travelling people who utility our airports day by day.
“Those key measures are designed to strengthen provider supply and environmental requirements at those amenities. One of the most projects is the appointment of voluntary Particular Airport Marshals.
“The Minister, in collaboration with relevant stakeholders, will appoint voluntary Special Airport Marshals in cities where airports are located. These marshals, consisting of public-spirited individuals from the media, non-governmental organisations, and representatives of state governors, will conduct unscheduled visits to airports. Their role will be to monitor staff conduct and assess the overall hygiene and conditions of the airports.”
Moshood additional defined that the marshals will file at once to Keyamo, who will factor directives to the Federal Airports Authority of Nigeria in accordance with their findings.
“With this initiative, the Honourable Minister will now not depend only on professional stories from airport managers however will even incorporate isolated observations from the voluntary Particular Airport Marshals.
“This will introduce an additional transparent layer of supervision to our airports, ensuring that airport managers, who receive monthly allocations for airport maintenance, are held accountable for their responsibilities,” he added.
It used to be additionally obvious that the minister, along side senior officers and federal legislators overseeing flight, will independently consult with airports on unannounced dates to study staff’ actions.
“The Honourable Minister, accompanied by means of the Everlasting Secretary of the Ministry, the Managing Director of FAAN, key administrators of the Ministry and FAAN, and participants of the Senate and Area Committees on Flight, will behavior unscheduled per thirty days inspections of airports national.
“During these visits, the Honourable Minister will personally participate in various operational activities, demonstrating leadership and emphasising the importance of diligent service. He will also address airport staff, listen to their concerns, and encourage them to maintain professionalism and serve the public courteously,” Moshood added.